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darkSpyro - Spyro and Skylanders Forum > Skylanders Toys and Merchandise > My Sprocket Randomly Stopped Working
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My Sprocket Randomly Stopped Working [CLOSED]
BlackandTan Gold Sparx Gems: 2588
#1 Posted: 04:51:39 17/04/2013 | Topic Creator
She was doing just fine, then the portal started flashing all the elemental powers... any one else's toy break mid-game? She was almost fully upgraded too. >.<

How do I get Activision to replace her?
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Can't wait for Imaginators!!!
Drache Kaiser Emerald Sparx Gems: 3136
#2 Posted: 05:17:53 17/04/2013
I had this problem, I took the Skylander off the portal and replaced it and it worked as normal
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My Collection: http://www.flickr.com/photos/g...57630699989646/
Hot Dog 542 Gold Sparx Gems: 2872
#3 Posted: 05:20:22 17/04/2013
It happened with my Thumpback... but the next morning he was working like nothing happened...
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Quote: Bimle
Why is it that so many people have hardons for dogs?
Grishnaar Blue Sparx Gems: 722
#4 Posted: 05:26:31 17/04/2013
If it doesn't return to normal, someone on Reddit posted this as the process for replacements:

Quote:
http://support.activision.com/?uil=en_US

Click on 'warranty and returns'. You'll need to make an account if you don't already have one.

You will then need to add your game (Spyro's Adventure or Giants), and then enter your character. Some they require to be returned (I believe all Legendary dudes).


Apparently turnaround is pretty good. Although I'm pretty sure you'll lose any progress as its just a straight replacement, not a repair.

-Grishnaar
dinoah2005 Emerald Sparx Gems: 3472
#5 Posted: 06:13:05 17/04/2013
See this: Post #8
//forum.darkspyro.net/spyro/viewposts.php?topic=77934
If you don't want to wait for Activision.
Doomslicer Gold Sparx Gems: 2037
#6 Posted: 06:17:01 17/04/2013
When i first got Giants, my brand new S1 Bash glitched it out, and later crusher did. Turning the portal on and off and taking the batteries out worked for me
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Check out my fanfic Guide to Skylands, my DeviantArt, and my Minecraft skins in my GB!
tipotay Green Sparx Gems: 242
#7 Posted: 15:03:31 17/04/2013
My S1 Legendary Bash stopped working and I couldn't get it to work again. My nephew was playing it and took Bash off the portal and replaced with another Skylander and when he tried to put Bash on again it wouldn't work. I just ended up buying another one.
BlackandTan Gold Sparx Gems: 2588
#8 Posted: 19:23:13 17/04/2013 | Topic Creator
I put her on today and she does her opening, then it flashes "Toy Broken" then the portal spazzes out. Thanks for all your help guys!
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Can't wait for Imaginators!!!
Matteomax Platinum Sparx Gems: 5378
#9 Posted: 19:28:58 17/04/2013
Go to the "Settings" in the Main Menu, and choose General Options.

Go to "Fix Broken Toy", and VOILA!
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Will still be checking the forums every now and then!
Edited 1 time - Last edited at 19:29:25 17/04/2013 by Matteomax
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