darkSpyro - Spyro and Skylanders Forum > Skylanders: Spyro's Adventure > Cynder figure not working on game
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AJAwesome Platinum Sparx Gems: 6536 |
#1 Posted: 21:26:50 22/04/2012 | Topic Creator
My Cynder figure (first time used) is not working and when put on the portal this message shows up: Right click and hit view image (imageshack picture)
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I'm a girl. My name is Reese. :3 |
Edited 3 times - Last edited at 23:16:37 22/04/2012 by AJAwesome
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Deandria Green Sparx Gems: 304 |
#2 Posted: 22:28:33 22/04/2012
You need to upload the image to a photobucket or imageshack. That image is on your hard drive and we can't see it.
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Rich246 Green Sparx Gems: 243 |
#3 Posted: 23:21:18 22/04/2012
Try using her on the Web Game, http://universe.skylanders.com/ if that doesn't work try another Skylander on your Portal, if another one does work Call Activision 310-255-2050
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AJAwesome Platinum Sparx Gems: 6536 |
#4 Posted: 23:26:11 22/04/2012 | Topic Creator
The online one dosent even recognize a skylander on the portal so I used the webcode. I never use the webcode. (I am crystal portalshadow, and yes I am a boy pony!)
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I'm a girl. My name is Reese. :3 |
Edited 2 times - Last edited at 23:26:46 22/04/2012 by AJAwesome
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Rich246 Green Sparx Gems: 243 |
#5 Posted: 23:38:48 22/04/2012
Well, the web code doesn't prove if the Skylander works, make sure you have the drivers for the Portal on your PC, if you do calling Activision would be a good option to take.
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AJAwesome Platinum Sparx Gems: 6536 |
#6 Posted: 23:43:26 22/04/2012 | Topic Creator
No I meant on the webgame it dosent even recognize it and I finally did call, they are sending the replacement in 14 days then I have to wait 7 more days after that!
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I'm a girl. My name is Reese. :3 |
kappapopm Ripto Gems: 1186 |
#7 Posted: 23:59:59 22/04/2012
here is the pic... i did a little hacking so i didn't need to sign up to imageshack, to get the proper link...
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Edited 1 time - Last edited at 00:00:43 23/04/2012 by kappapopm
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AJAwesome Platinum Sparx Gems: 6536 |
#8 Posted: 00:08:34 23/04/2012 | Topic Creator
Thank you kappa. Also where it says contact activision it changes to this figure does not work in Skylanders:Spyro's Adventure Guessing it might be a Cynder remodel plate from giants?
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I'm a girl. My name is Reese. :3 |
Edited 1 time - Last edited at 00:19:19 23/04/2012 by AJAwesome
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Rich246 Green Sparx Gems: 243 |
#9 Posted: 00:26:09 23/04/2012
If you purchased Cynder resently, maybe take her back to the place of purchase and get a replacement.
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AJAwesome Platinum Sparx Gems: 6536 |
#10 Posted: 00:35:35 23/04/2012 | Topic Creator
It was a gift.
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I'm a girl. My name is Reese. :3 |
Rich246 Green Sparx Gems: 243 |
#11 Posted: 00:47:59 23/04/2012
You could always explain to the person who gave it as a gift, I'm sure they would understand.
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AJAwesome Platinum Sparx Gems: 6536 |
#12 Posted: 00:51:36 23/04/2012 | Topic Creator
My cousin got the gift and said it was from online with no returns but activision is replacing it.
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I'm a girl. My name is Reese. :3 |
Rich246 Green Sparx Gems: 243 |
#13 Posted: 00:53:31 23/04/2012
Ok, that's cool...as long as they will replace it, I know it takes awhile from Activision, but Cynder is worth the wait
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Rand O M Gold Sparx Gems: 2223 |
#14 Posted: 00:53:54 23/04/2012
That is good. They really seem to be screwing up lately.
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Rich246 Green Sparx Gems: 243 |
#15 Posted: 00:58:55 23/04/2012
I had a similar issue with a Skylander that was level 9, I called Activision and the guided me through some steps with the web game which worked, never had an issue again...but if I do before I call them I'll be sure to try what they told me.
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AJAwesome Platinum Sparx Gems: 6536 |
#16 Posted: 01:05:39 23/04/2012 | Topic Creator
I'll give away the figure for people to see the screen that shows up.
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I'm a girl. My name is Reese. :3 |
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