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Game has stopped working. [CLOSED]
Jessdave945 Red Sparx Gems: 23
#1 Posted: 01:42:18 21/01/2015 | Topic Creator
Hi all, new to the Skylander game's and just starting out with Spyro's adventure. It seem though as if I can not get through a chapter without the game crashing. I ran dxdiag and got the following for the crashes:

+++ WER7 +++:
Fault bucket , type 0 (also get a type "1" event)
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Skylanders.exe
P2: 1.0.0.0
P3: 00000000
P4: Skylanders.exe
P5: 1.0.0.0
P6: 00000000
P7: c000001d
P8: 00bf3dfd

I am not sure what any of that really means. Is there a way to save all the game data incase I re-install. I had issues installing the first time. Tried to re-install it. It took forever but everything seemed to have installed correctly. I can eventually complete the chapters, but not after trying 3 times due to crashed. I have a AMD Phenom with ATI Radeon and lots of memory, it runs well. Using two xbox controllers, one wireless. Can't tell what is doing this because if something is happening randomly during the game to crash it, I can't tell if it's hardware or software related. Thanks in advance for the help! smilie
Skylander3112 Gold Sparx Gems: 2115
#2 Posted: 03:17:16 21/01/2015
Go get a refund and get a new starter pack.
Jessdave945 Red Sparx Gems: 23
#3 Posted: 03:19:36 21/01/2015 | Topic Creator
If only I could get a refund for software, unless you think it's hardware related?
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