darkSpyro

Quote: GamerDrone

Quote: Kinson420

That's because they chose to wait until today for deals that weren't exclusive to today. That's their own fault they waited.

I don't think it's the customers fault. GS advertised an event and they should have product for that event. I experienced it plenty of times where stores held back product for their events. From speaking to GS employees, they received product all throughout the week. Easy enough task to hold back until Saturday. It's a surprise to encounter items early, when you think release would be Saturday, but this is all on GS.

All the products listed in the ad for skylanders day are in thr weekly ad which started 01/07. Some of the price deals and the comic was all that was slated for Saturday

We went Thursday and our GameStop had the Light and Dark Packs but they wouldn't honor the $10 off saying it was for Saturday only. I worked Saturday morning and by 2pm they were all out. I just feel bad for my son that I was being so stubborn about the sale price. I'm sure they will turn up somewhere else, hopefully on a sale. No special traps or anything else available so late in the day.

Quote: sklndrmommy

We went Thursday and our GameStop had the Light and Dark Packs but they wouldn't honor the $10 off saying it was for Saturday only. I worked Saturday morning and by 2pm they were all out. I just feel bad for my son that I was being so stubborn about the sale price. I'm sure they will turn up somewhere else, hopefully on a sale. No special traps or anything else available so late in the day.

Sometimes $10 is $10. Next time you run into this, go ahead and purchase them at full price, then to a receipt-only exchange within 7 days to get your $10 back. 30 days if your GS is cool. I got a text from the manage at my GS, he wanted to know if he should put aside a light and dark with my WFLS and rebel lob goblin trap. I was exchanging an Infinity 2.0 I got for Christmas, so those items plus a corelander only ended up costing me $2 plus tax. I really didn't want the WFLS or rebel trap, but what can you do, right?

I was planning on going to the GameStop less than a mile from my house when they opened. We ended up being a few minutes late, but I don't think it mattered. There were people in there buying a few Skylanders (and more constantly streaming in while I was there). They had a few light traps left, but I was hoping to do the deal with the Trap Master. They had one Ka-Boom, a Blastermind, and (I believe) a Gusto. They might have had a few others, but I don't recall. We already had Kaboom and Gusto, and my son didn't really care for Blastermind (and with us wanting to get mainly one per element, he wanted to wait for Enigma). The one Trap Master he really wants (that's already out) is Tuff Luck. They could only find one at a nearby store, but they already had it on hold. With the question about whether the light trap would work on other light villains if you didn't have the element pack, I was a bit reluctant. But I decided to just get the trap and move one (I figured I saved myself $10-$11 that day by not buying a Trap Master ). We left the store before I remembered the comic. I went back in and asked about it. The guy had to to to the back room and he brought out a little fold-out poster that advertised the light/dark elements on one side and had a short comic on the other. Is that what other people got?

As for element packs (that I wasn't looking for, since I didn't have that kind of money), they were sold out, but did find some at another store (another person was in there looking for them, which is how I found out). The guy that was working was helpful. He even tried ringing up a corelander with a trap to see if it would work, since there weren't any Trap Masters we wanted. We got the trap (which worked how we had hoped, by the way), so my son was happy.

Quote: Kinson420

The items weren't meant for Saturdays release as they are in the weekly ad. The only items meant for Saturday were the free comics.

Tell that to my local Gamestops which refused to sell me a light trap when Gamestop's website reported stock at their locations, each telling me, "Oh, these are for the event on Saturday, you'll have to come back then." Having to take care of my newborn son, I didn't have time to go back each day after Monday to see if they'd changed their minds.

Needless to say, when I got in first thing on Saturday my wife and I were p****d when we got told, "Oh, we don't have any of those, they were out all week and sold." Apparently Gamestop had a sudden change of heart in many locations. This doesn't make it our fault that they WOULD NOT PUT OUT or SELL stock and actively told (and apparently misinformed) multiple (former?) customers that the items couldn't be sold.

I'm normally one to let things slide, but seeing as they likely won't get the traps back in stock and an enormous number of people were told the exact same thing I was (and many by multiple associates at multiple stores, as I was), I and others who experienced similar frustration/disappointment/etc. have every right to be upset. As this issue appears widespread, Gamestop corporate can shoulder some of the blame since their advertising materials were clearly not clear to those receiving them and their internal communications to their stores were muddled enough that many stores wouldn't put out or sell the stock when it was first available in their locations despite their not being a register lock.

-Doug

Quote:

All the products listed in the ad for skylanders day are in thr weekly ad which started 01/07. Some of the price deals and the comic was all that was slated for Saturday

It is generally accepted when a store advertises an event that includes sales for particular items, those items will be there on that day. Quantities will be limited, but there should be product there. Black Friday is a perfect example of this. Imagine if the stores sold the items listed in the ads prior to the actual day(s). People would be HIGHLY upset after waiting in line to get the sale items. This is no different.

Gamestop had previous events with similar results. They don't learn, people get fed up, and they will look to other sources since they don't trust Gamestop.

My Game Stop Skylanders Day (Started on Wednesday) turned out GREAT: let me explain.
I took my family on vacation started on Tues and was not going to be back until Sunday, was not sure where/what GS store we would be getting the Light Trap Variant.
On Tuesday we spent the day at Universal Studios and ended up at Victorville that night (My wife Aunts house). On Wednesday I took my son to the closest GS to see if they got the trap early. The employee told me they got them in, less than a week ago - sold out, but should be getting 2 in sometime this week, I said it is probably be for Sat (Sky-Day). I asked her if the other stores had any, she told me that the store on the other side of town had 2 and the one in the Mall had tons... off we went, as we were leaving she told me that it is BOGO free and gave us the comic book.

I get to the other store (Not the one in the mall) and they had 2, My son took them to the front to pay. I told the guy what the other GS told me about the BOGO free, he had no clue. He looked it up and found the Sky-Day promo on his computer and said it was B2GO free. I asked him if it was in effect now, he scanned 3 traps and it was active.

They had 2 areas in the store that had traps (Old ones and not much to choose from) so I went to the area that had 4 pegs with a Life, 2 Magic and 1 Undead. The Life was stapled and upside down. I asked my son to pick out one (Minus the Life trap), he said DAD why not the Life trap? I told him that we had plenty of them and it was open, he then (Opened my eyes) said but this is the E3 trap we have been looking for... HOLY MOLY I said. sure enough, the trap had the E3 logo. I took it up to the register and asked the guy if this was returned to the store from a buyer? He told me that it was never sold but the case fell apart and he personally stapled it back together. I told him my concern about the E3 variant not inside the trap. He reassured me that it was not used or ever sold. I bought it.... actually got it free since I bought 2 light variant traps.

I had to wait until last night to see if I (I mean my son) found a needle in the hay stack. Sure enough, the trap had the E3 Variant inside.
I have pictures on my phone and will post as soon as I can.

Thats Great dinoah Congratz....my local Gamestops never got there freebee E3 Trap...i asked each of the 3 managers...many times.

Here are the Pics:






We also went to TRU during that vacation and he (My son) found an unusual factory error. I took a picture but did not buy it:
I told him that he learned from the best (his mother - j/k - she is not a fan, but she does put up with both of us when it comes to Skylander Caze)

Quote: Phoenix_Lord

Thats Great dinoah Congratz....my local Gamestops never got there freebee E3 Trap...i asked each of the 3 managers...many times.

My local GS Manager did get his in (At the time all of GS Managers were getting them), I asked him on 2 occasions if he was willing to sell it but he gave me blubbering excuses each time, about not knowing what it did, how much its worth, at my home out of the county. He gave me the same excuse about his SSA Trigger Happy (The Super Rare ones - loose in a box - that they got before SSA was released) and his Bronze Gill Grunt (He should have sold that before they turned into Gremlins). So I stopped asking.