darkSpyro - Spyro and Skylanders Forum > Skylanders: Swap Force > ToysRUs e-mail: Don't Come get your stuff
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ToysRUs e-mail: Don't Come get your stuff [CLOSED]
UncleBob Ripto Gems: 4565
#1 Posted: 15:35:52 11/10/2013 | Topic Creator
Quote:
Dear Valued Guest,

Thank you for shopping at Toys"R"Us and Babies"R"Us!

We wanted to inform you that we have not yet received inventory on your WII SKYLANDERS SWAPFORCE START pre-order which was expected in-store on October 13th, 2013. We will send you a follow-up email once this item is available and ready for pickup.


I called and verified and was told this was not correct. smilie

Apparently, they didn't get them checked in properly (as I overheard an angry lady in the background saying "I told him to do that yesterday!" while the guy I was talking to told me what happened).

So, if you get this e-mail, don't panic, just call and verify. smilie
jainasky Yellow Sparx Gems: 1016
#2 Posted: 15:44:28 11/10/2013
Oh my God I can't imagine how many calls they are going to get!
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jainasky
Lady Skylanders collector from the Southern US
Favorite characters: Whirlwind, Flashwing, Molten Hot Dog, Eye Brawl and Ninjini
BahamutBreaker Yellow Sparx Gems: 1191
#3 Posted: 16:12:44 11/10/2013
LoL ... I was just going to post this same message. I received this email an hour or so ago:

Quote:
Dear Valued Guest,

Thank you for shopping at Toys"R"Us and Babies"R"Us!

We wanted to inform you that we have not yet received inventory on your PS3 SKYLANDERS SWAPFORCE START pre-order which was expected in-store on October 13th, 2013. We will send you a follow-up email once this item is available and ready for pickup.

Please do not reply to this message as it is a notification-only email and will not receive a response.

Thank you again and hurry back soon to see what's new at Toys"R"Us and Babies"R"Us.

Sincerely,

Your Neighborhood Toys"R"Us/Babies"R"Us Store


Fail!
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"Who was harmed here---some six year olds who went to bed crying because there's no Enchanted Trap Shadow?"
portalflip Blue Sparx Gems: 728
#4 Posted: 16:17:13 11/10/2013
I received this as well after I spent an hour on the phone with 3 different reps trying to get an answer about the bonus figure coupon. They knew nothing about the bonus figure promo and couldn't find the physical ad or 2 emails that were sent out and that I had saved. I laughed when one of the reps insisted that I couldn't just forward them the email and that I would have to fax it.

I wonder if this is just their way of telling us all off.
Matteomax Platinum Sparx Gems: 5378
#5 Posted: 16:30:10 11/10/2013
*sigh*
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Will still be checking the forums every now and then!
THGold Yellow Sparx Gems: 1642
#6 Posted: 16:32:50 11/10/2013
I got one that said it was ready...
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I'm gone. I visit sometimes.
bunglebud Green Sparx Gems: 318
#7 Posted: 16:32:55 11/10/2013
Yes i just had the same and a freak out moment, flashbacks of last year when my skylanders giants pre order took a week to arrive..........noooooooooooooooooo, okay all sorted now, deep breaths, panic over, its all going to alright.......
PsHayes Green Sparx Gems: 259
#8 Posted: 18:53:39 11/10/2013
No biggy guys.. this happened to me with giants. It is auto-generated if the store has not scanned in their inventory of the starter packs before a certain date. You can call your store and verify, but most likely they haven't got their shipment yet. I called and went in last round and was told this by 2 managers. Sure enough the day before launch the shipment arrived and I got the confirmation email.
CRBeau1 Blue Sparx Gems: 560
#9 Posted: 19:35:05 11/10/2013
Yep I got the same email this afternoon as well.

Luckily this is not my only starter pre-order, and not for my main system. Actually I was debating about changing the pre-order to another system. Some reason I think they'll have stock on the floor anyway.

I can't wait till Sunday. Very curious to see if they'll have stock on the floor that was pre-ordered but many had emails about it the order not being fulfiled. Also still two nights left for a truck to show up.

-I just hope it is not another shaft the pre-order for floor stock. However I do know how to handle that in most cases.
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On a continuous mission searching and rescuing rare and legendary Skylanders for my boys to play with.
Sivadreamer Gold Sparx Gems: 2821
#10 Posted: 20:19:56 11/10/2013
Oddly enough, several store managers at EBgames claim "the WiiU version wasn't even going to be manufactured, especially the Dark Edition". I'm wondering if the lack of sales on that particular version last year, has created a shortage this year (despite the increased console sales).
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How many crystals should I buy VS how many will I buy!?
Pico Blue Sparx Gems: 576
#11 Posted: 23:06:49 11/10/2013
Portal, most retailers don't give their I store staff email addresses. The store manager typically has one. While not optimal fax is probably the best method short of driving in just like we did in 1999.
portalflip Blue Sparx Gems: 728
#12 Posted: 00:07:48 12/10/2013
I'm a customer who's upset because I'm not being helped. It's completely unreasonable for them to expect that I'd put down my Crystal Pepsi, print out the email, then run over to Circuit City and buy a fax machine so I can fax it over. This isn't Office Space. smilie
cbunny84 Yellow Sparx Gems: 1403
#13 Posted: 01:28:39 12/10/2013
*sniff* I miss crystal Pepsi.
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new edition: smilie smilie smilie smilie smilie smilie smilie smilie smilie smilie
JetVac96 Yellow Sparx Gems: 1973
#14 Posted: 01:31:24 12/10/2013
This happened when I ordered Disney Infinity there so don't worry! smilie
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"Sucks to be you!" - Jet Vac
TheGooch Blue Sparx Gems: 709
#15 Posted: 01:36:34 12/10/2013
Quote: cbunny84
*sniff* I miss crystal Pepsi.


I 2nd that! I thought I was the only one that liked it. Believe it or not I had a lot of allergies when I was young and dark sodas was one of those allergies. I have since outgrown most of my allergies but back in the day Crystal Pepsi was the greatest thing ever invented to me.
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http://www.ghostery.com/ Knowledge + Control = Privacy
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Matteomax Platinum Sparx Gems: 5378
#16 Posted: 02:34:23 12/10/2013
Quote: TheGooch
Quote: cbunny84
*sniff* I miss crystal Pepsi.


I 2nd that! I thought I was the only one that liked it. Believe it or not I had a lot of allergies when I was young and dark sodas was one of those allergies. I have since outgrown most of my allergies but back in the day Crystal Pepsi was the greatest thing ever invented to me.



*Looks on eBay*

Well, I never knew that a soft drink would be worth so much. smilie
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Will still be checking the forums every now and then!
TheGooch Blue Sparx Gems: 709
#17 Posted: 02:41:31 12/10/2013
Quote: Matteomax
Quote: TheGooch
Quote: cbunny84
*sniff* I miss crystal Pepsi.


I 2nd that! I thought I was the only one that liked it. Believe it or not I had a lot of allergies when I was young and dark sodas was one of those allergies. I have since outgrown most of my allergies but back in the day Crystal Pepsi was the greatest thing ever invented to me.



*Looks on eBay*

Well, I never knew that a soft drink would be worth so much. smilie


I think that it was about as popular as Coke II. It was only on store shelves for a few months if I am not mistaken.
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http://www.ghostery.com/ Knowledge + Control = Privacy
My new favorite web browser add-on.
Edited 1 time - Last edited at 02:48:24 12/10/2013 by TheGooch
UncleBob Ripto Gems: 4565
#18 Posted: 07:24:54 12/10/2013 | Topic Creator
Quote: Matteomax
Quote: TheGooch
Quote: cbunny84
*sniff* I miss crystal Pepsi.


I 2nd that! I thought I was the only one that liked it. Believe it or not I had a lot of allergies when I was young and dark sodas was one of those allergies. I have since outgrown most of my allergies but back in the day Crystal Pepsi was the greatest thing ever invented to me.



*Looks on eBay*

Well, I never knew that a soft drink would be worth so much. smilie


Dirty Scalpers!!!
CRBeau1 Blue Sparx Gems: 560
#19 Posted: 15:34:18 12/10/2013
LOL just go the email that they have them in stock now.
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On a continuous mission searching and rescuing rare and legendary Skylanders for my boys to play with.
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