darkSpyro

I have a quick question, what kind if free figure do you get for preordering swap force? (Not LC Hec) On the pamphlet it has pics of characters from giants being free, but other websites say you get a free swap force character, which one is it?

I'm pretty sure it's one character that's priced $10.98 (or less), regardless of which series it comes from. You'll want to confirm that with your local store though, most likely.

I have the actual paper ad in front of me...."Free Hex figure & ANY single character priced $9.99 or $10.99".

I've you've pre ordered it before the offer was there, do you still get the free figure?

Quote: ZapNorris

I've you've pre ordered it before the offer was there, do you still get the free figure?

No, it was for a limited time only.

@Zap - While Matteomax is correct per the 'letter of the law', if you did place your order before the offer, you have a very legitamite reason to request they honor the offer. Pre-orders after the offer will have to settle for Lightcore Hex and a poster. But you should definitely try!

The free extra figure promotion was only offered certain weeks since Swap Force was available to pre-order. If TRU offered the promotion one week but you didn't pre-order during the promotion I guess I don't understand why you would think you have any right to the offer? Granted if you cancelled your old pre-order and started another then that is understandable but it shouldn't just be rewarded to others by default.

Not by default, no.
However, if a customer requests it, it is reasonable for a store manager to honor it, if s/he chooses to honor it regardless of the date when the pre-order was submitted.

@TheGooch - I disagree. But similar to M.Max, you are correct in that they are in no way obligated to honor any order outside of their advertisement. But from a customer service standpoint, it is similar to an in-store price guarantee. Most vendors will give you the difference if they provide a better price/offer after you already made your purchase/placed your order. Otherwise they would be penalizing early patronage (NOT good for them), and dissuading consumers from such loyalty in the future.

It almost certainly won't be 'automatic', but it should be honored. Just be prepared to speak with customer service if you ordered it online, or a manager if you ordered it in-store. Oh, and it would probably be in your best interest to do so sooner rather than later. Then again, you may be able to capitalize on 'launch day chaos'... Either way, let us know how it works out for you.

I hope I get the free single character, I preordered it the week before the offer was announced.

I just want to know if they're going to be having a B1G1 50% off on all figures, like they did with SSA, Giants, and Disney Infinity?

Whether it is considered "good customer service" or not stores are getting less lenient as to what they will allow the customer to get away with. Price match and return windows are getting shorter. Just last month I attempted to return an item back at a Walmart that I didn't buy it in. I had the receipt but I was denied the return because it wasn't the same store. That had never happened to me before. Why can't people just accept hat they didn't make the window of a promotion and be done with it? If too many people complain and try to shift blame on a store rather than themselves then these types of offers simply won't be made very often if ever again. Enjoy your free Hex, accept that you didn't make it to the party with the free 2nd figure but most importantly have fun playing the new Skylanders game!

I just called my TRU, he said the promotion would still apply to me but denied everything about the free single pack, he claims he never heard of it. And there's no midnight release, thank god, that means the figures I want will make it thru the nite.

I would put money on toys r us running the buy 1 get 1 40% off promotion, they always do so dont panic.

Quote: GameMaster78

I just want to know if they're going to be having a B1G1 50% off on all figures, like they did with SSA, Giants, and Disney Infinity?

This is the biggest question for launch. This determines if I only buy the starter pack, or all the regular figures available.

Without a sale, the main reason for going to TRU would be the Legendaries. Since its prices are higher than any other stores, TRU will need to have the BOGO% sale to have people stick around to purchase the other figures.

Quote: Skylandscaper

Quote: GameMaster78

I just want to know if they're going to be having a B1G1 50% off on all figures, like they did with SSA, Giants, and Disney Infinity?

This is the biggest question for launch. This determines if I only buy the starter pack, or all the regular figures available.

Quote: GamerDrone

Without a sale, the main reason for going to TRU would be the Legendaries. Since its prices are higher than any other stores, TRU will need to have the BOGO% sale to have people stick around to purchase the other figures.

I am very sure that the folks in Toys R Us' corporate/sales departments are very aware of this. The chances of TRU offering an attractive Day 1 price promotion are very high. Don't panic just because nothing has been announced yet. Today isn't 10-13-13, it's 10-4-13.

Has TRU provided any info on the Legendaries? Just curious as to which ones are set to be released on 10/13. Otherwise, I'll just pickup my stuff at Walmart.

Quote: GamerDrone

Without a sale, the main reason for going to TRU would be the Legendaries. Since its prices are higher than any other stores, TRU will need to have the BOGO% sale to have people stick around to purchase the other figures.

Yeah that is a good question! I would love to get another figure with my and get a sale as it would be demented to see DI get a sale, but not Swap Force. Then again as others said before it's very likely they know and will give a sale on day 1.

TRU called. They want our SWAP Force business. For realsies.

B1G1 40% off and rewards members get a coupon for a special edition Gill Grunt when they spend $100 on SWAP Force.

^YES!! Looks like I'm getting Wave 1 for my B-day and part of Christmas again!

Quote: portalflip

TRU called. They want our SWAP Force business. For realsies.

B1G1 40% off and rewards members get a coupon for a special edition Gill Grunt when they spend $100 on SWAP Force.

What do you mean they called? Reference please? No 50% off...Grrr...

What special Edition Gill Grunt are you referring to---the one released with Giants or the unidentified Gill Grunt Swap Force variant?

They've never had BOGO 50% off at launch.

They did BOGO 40% for Giants and B2G1 Free for SSA.

Here is the link he is talking about:
http://portalflip.com/
It talks about the Promo Gill Grunt and the BOGO40%

As for the Free Character, you will need the coupon to get the free character:
//forum.darkspyro.net/spyro/viewposts.php?topic=90177

I can't wait to see this in print... I'm sure it's legit but I always feel better once I've got a printed copy, especially now I'm planning to hit TRU at midnight next week.

Some people are probably already aware of this, but for those that are math-challenged and/or easily duped when it comes to retail sales/promotions/marketing ....

The "BOGO 40% off" deal at Toys R Us is not a fantastic offer. TRU's regular retail price for a basic Skylander is $11 ... while Wal-Mart and Target's regular retail price is $10. So, if you were to buy two Skylanders at TRU during a "BOGO 40% off" promotion, that would cost (before tax) $17.60. When you compare $17.60 with the price of two Skylanders at Wal-Mart/Target (which is $20 before tax), the REAL ACTUAL savings from the TRU "BOGO 40% off" is only 12% (or $2.40).

Occasionally, TRU offers "2 Giants for $22" ... now THAT is a good deal. And I've also seen them occasionally do "BOGO 50% off" or "BOGO 60% off" or "B2G1 free" promotions ... and those are all good deals. But the "BOGO 40% off" is just a marketing lure ... every little bit counts, I suppose, but that promo is nothing special.

I'm still excited about the BOGO, even though I recognized it's a minimal sale. What it does is make it so that I don't have to choke down paying more than MSRP for Skylanders in order to get to the Gill Grunt promotion. That makes me feel better in my heart about being insane.

For those who are deal-challenged, the TRU deal is better than 12% off.

Toys R Us will price match competitor's offers.

http://www.toysrus.com/shop/in...goryId=11949070

The relevant section of this policy is this:

Quote:

Prices are matched after deducting any Toys"R"Us and/or Babies"R"Us coupon savings and other offers from our price.

So, this means, if you bring the ad from a competitor (Which you can use TheGooch's wonderfully useful thread here as reference), TRU will apply the Buy One Get One 40% off, then match the regularly priced item.

So, a regular figure at TRU is $10.99 or $9.96 at Walmart. Two at Walmart would be $19.92. At TRU, your first would be $9.96 and your second would be $6.59. So, $16.55 for the pair - roughly 17% off ($3.37 off) if you bought them at Walmart. This is actually cheaper than BOGO 50% off.

Where this gets even better is that TRU is now price matching select online retailers.

Quote:

We will match prices from selected online competitor websites,
including Walmart.com, Target.com, BestBuy.com, Sears.com, Kmart.com, buybuyBaby.com, Meijer.com, FredMeyer.com, diapers.com, BabyDepot.com, and Amazon.com (not including marketplace pricing).

So, between local ads and the various online sites, you should find someone to match. What will be more awesome is if Amazon does a price match of some sort to Toys R Us - which they're known for doing often.

Anyway, great deals to be had out there, if you know what you're doing.

Quote: UncleBob

For those who are deal-challenged, the TRU deal is better than 12% off.

Toys R Us will price match competitor's offers.

http://www.toysrus.com/shop/in...goryId=11949070

The relevant section of this policy is this:

Quote:

Prices are matched after deducting any Toys"R"Us and/or Babies"R"Us coupon savings and other offers from our price.

So, this means, if you bring the ad from a competitor (Which you can use TheGooch's wonderfully useful thread here as reference), TRU will apply the Buy One Get One 40% off, then match the regularly priced item.

So, a regular figure at TRU is $10.99 or $9.96 at Walmart. Two at Walmart would be $19.92. At TRU, your first would be $9.96 and your second would be $6.59. So, $16.55 for the pair - roughly 17% off ($3.37 off) if you bought them at Walmart. This is actually cheaper than BOGO 50% off.

Where this gets even better is that TRU is now price matching select online retailers.

Quote:

We will match prices from selected online competitor websites,
including Walmart.com, Target.com, BestBuy.com, Sears.com, Kmart.com, buybuyBaby.com, Meijer.com, FredMeyer.com, diapers.com, BabyDepot.com, and Amazon.com (not including marketplace pricing).

So, between local ads and the various online sites, you should find someone to match. What will be more awesome is if Amazon does a price match of some sort to Toys R Us - which they're known for doing often.

Anyway, great deals to be had out there, if you know what you're doing.

Hopefully I can do this and get them to match. I've had two Tru even refuse they price match which I showed one their ad and they are like well we don't. Luckily I stoped shopping at those and plan to go to a diffrent one.

Bring a laptop, tablet or smartphone with the above link to their online price match policy. I've heard that they've been working harder to make sure stores know how and what to price match, but you never know.

I agree with you Bahamut, it isn't as super of a deal as it appears since TRU overcharges on their figures. You have to buy multiple in similar type packages in order to benefit the most. That doesn't even cover how their Swap Force Lightcores are $13.99 now (check the website) and Swappers are $16.99.

I'll still get many of my Day 1 purchases there since a deal is a deal, but it isn't knock your socks off awesome of a deal even with attempting to stack discounts, and it will definitely hurt if things come in on non-sale weeks.

Between all the discounts I'm stacking, I'll be saving over $150 on launch day. And this is *if* no one runs the figures cheaper than the "regular" prices and if TRU doesn't send me the awesome "X% off your total order when you use your RUS Card" that they sent me last year.

I think this is a great deal and can't wait to take advantage of it.

I was in town to pick up my GameStop exclusive Wind Waker, so I stopped by TRU tonight to "pre-order" my Wii and 3DS copies (might as well so I can get the free Lightcore Hexes). They had these "Toys Kids Love" booklets that have a coupon for "20% off one regular-priced Skylanders Starter Pack, figure or video game accessory". I wondered if one would be able to convince them that, when doing BOGO 40% off, the first one was still regular price.

They have that coupon on their website as well. Maybe we will get 60% off one figure instead of 40%?

Has anyone else noticed on tru.com that LIGHTCORE PRICES ARE 13.99 and SWAP FORCE are 16.99. They seem to have gone up $2 on each. If those are store prices...then this 40% sale looks more closer to BREAK EVEN.

I'm not entirely sure I need to do much more than the LEGENDARIES there.

UNCLE BOB: I'm not sure they can apply PRICE MATCH with a BOGO. It's either or last time I checked. Earlier this year I tried to price match on a discounted item and was told THEIR price with the discount or the OTHER price...couldn't mix and match.

Quote: BahamutBreaker

Some people are probably already aware of this, but for those that are math-challenged and/or easily duped when it comes to retail sales/promotions/marketing ....

The "BOGO 40% off" deal at Toys R Us is not a fantastic offer. TRU's regular retail price for a basic Skylander is $11 ... while Wal-Mart and Target's regular retail price is $10. So, if you were to buy two Skylanders at TRU during a "BOGO 40% off" promotion, that would cost (before tax) $17.60. When you compare $17.60 with the price of two Skylanders at Wal-Mart/Target (which is $20 before tax), the REAL ACTUAL savings from the TRU "BOGO 40% off" is only 12% (or $2.40).

Occasionally, TRU offers "2 Giants for $22" ... now THAT is a good deal. And I've also seen them occasionally do "BOGO 50% off" or "BOGO 60% off" or "B2G1 free" promotions ... and those are all good deals. But the "BOGO 40% off" is just a marketing lure ... every little bit counts, I suppose, but that promo is nothing special.

As usual, you slipped in and found out what I just found out. Man I was getting excited about getting all of my stuff there. OH WELL!

It looks like legendary and cores are the way to go for TRU.

2 Lightcore at TRU during BOGO 40 sale at 13.99 price = 22.38
2 Lightcore at Target no sale but at 11.99 price = 23.98

YOUR SAVINGS = $1.59 (~6.7% off)

2 Swap Force AT TRU during BOGO sale at 16.99 price = 27.18
2 Swap Force at Target no sale but at 14.99 price = 29.98

YOUR SAVINGS = $2.79 (~9.2% off)

So I guess a sale is a sale, but it's hard to get very excited.

Quote: GhostRoaster

UNCLE BOB: I'm not sure they can apply PRICE MATCH with a BOGO. It's either or last time I checked. Earlier this year I tried to price match on a discounted item and was told THEIR price with the discount or the OTHER price...couldn't mix and match.

They can and do. I quoted the applicable part of their Price Match policy above, along with a link directly to their site.

I already get 10% off at my job at Meijer, which is the manufacture price. would that be better? 10% off 14.99 instead of BOGO 40% off at TRU?

Quote: UncleBob

Quote: GhostRoaster

UNCLE BOB: I'm not sure they can apply PRICE MATCH with a BOGO. It's either or last time I checked. Earlier this year I tried to price match on a discounted item and was told THEIR price with the discount or the OTHER price...couldn't mix and match.

They can and do. I quoted the applicable part of their Price Match policy above, along with a link directly to their site.

"We will not match prices for competitors' Buy One Get One with purchase offers"

There's nothing in that link that says they will combine a price match on a BOGO.

Quote: diddy50

I already get 10% off at my job at Meijer, which is the manufacture price. would that be better? 10% off 14.99 instead of BOGO 40% off at TRU?

If no price match with competitors, you'd be better off a few cents to just do your employee discount.

I figured, but I might spare the few cents on each to get that special Gil Grunt though.

On the other hand my workplace is open 24 hours and will have the game at midnight...Decisions Decisions. (HEAD EXPLODES)

Also, TARGET shows last year's prices with the exception of LIGHTCORES....they are officially 12.99 now.

Considering them EXTREMELY OPTIONAL at this point.

Quote: GhostRoaster

Also, TARGET shows last year's prices with the exception of LIGHTCORES....they are officially 12.99 now.

Considering them EXTREMELY OPTIONAL at this point.

Still getting Smolderdash ASAP! Lightcore of her and LEG Grim

Quote: GhostRoaster

"We will not match prices for competitors' Buy One Get One with purchase offers"

There's nothing in that link that says they will combine a price match on a BOGO.

What? That just says they won't match, say, Best Buy, if BB does a Buy One, Get One Free or such. They won't match a competitor's BOGO offer.

This is *their* BOGO Offer.

The important part of their policy is as follows:

Quote:

Prices are matched after deducting any Toys"R"Us and/or Babies"R"Us coupon savings and other offers from our price

So, they will apply their offers (BOGO 40%), then, will price match. This is why the 40% off is taken from their regular price of $10.99, then, the regular priced item is price matched.

It works.

Why would I want a price match after the 40% discount has been applied. Sorry, you'll have to walk that through with me.

$10.99 + $10.99.

Apply TRU's BOGO 40% off offer.

$10.99 + ($10.99 x .6)

$10.99 + $6.59

Now, price match the first item with, say, Walmart.

$9.96 + $6.59

OK, the price match is on the item that hasn't been discounted. However the discounted item is based on the percentage off THEIR price.

Thank you. So I could maybe save between $15-$20 overall. And I'm getting free Hex and free figure b/c of my pre-order. Not bad.

But here's the best part - they price match select online retailers now. So, let's say Amazon decides they want to compete with TRU's 40% off sale, so they put core figures up at $8 each... you could price match them!

Cool. I haven't seen Amazon re-act to BOGO offers, just straight up discounts. We'll see.

One thing's for sure - I'm bringing my laptop for the midnight launch so that I can pull up all the online retailers and see who has the best price at the time.