darkSpyro

I just bought some gems via a hidden offer. It was 300 gems for 99 cents. The purchase took me out of the game to the app store to verify my billing information. The transaction completed, but I didn't' get my gems. When I try to purchase the hidden offer again it says I already have, but haven't downloaded the purchase. How do I go about getting the gems?

I purchased 300 for $1.99 a couple weeks ago and had no problems, but I wasn't taken out of the app for verification.

Thanks.

I actually just got a message stating 'Congratulations Purchase Complete: 0 Gems'. What a bargain for 99 cents.

That has happened to me any time I get redirected to the store for any reason, including forced password changes, new terms of service, updated expiry date, etc. And it isn't only in this game. Put in a claim to iTunes and get your refund. Sucks that it was a hidden offer though.

When it happened to me, I called the Activision customer service line with my itunes receipt number and activate name. They were able to make my gems appear.

Thanks for the replies. I don't use Activate as I'm just friends with my wife and daughter on game center so I think the Activision route is out. I'll contact Apple when I get the receipt. Too bad because it was a good deal.

Why not use Activate to get friends? There are plenty of people on here that would add you. There have many threads that have been made (why everyone has to create a new one I have no idea). Just check them out, add some people who are looking and post your own Activate id. That's really the only way you'll end up getting enough kudos to get Admiral Thumpback (and whatever else they offer).