I lost some of my codes. So, I went to the game to find them in the select menu of the chosen skylander. All the codes were 9-digits! So I tried putting the dash in every space possible, nothing worked. So, I figured it was time to install the portal driver, so I did. Then, when i plugged my Xbox portal into my USB port, it said it wasn't connected so I tried a different port and refreshing the page, and still the same result. What do I do?
Ah, you're looking at the UPDATE codes in-game. Do you still have the Web Code that came with the figure? A little black slip with a barcode and the Skylander name? Because that's what you're MEANT to type in to register characters.
If not, try de-installing and re-installing the Portal. If you have the 3DS version, that Portal is much more reliable than the others.
Gems: 520
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