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darkSpyro - Spyro and Skylanders Forum > Skylanders Mobile > Skylanders: Lost Islands > The app won't boot
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The app won't boot [CLOSED]
Excelsior Yellow Sparx Gems: 1170
#1 Posted: 22:18:59 04/01/2015 | Topic Creator
Hello and Happy New Year.

I have a friend who was just playing for fun. As you do.

He didn't register with Activate and he has no record of his support code and now the app won't boot at all.

We've tried reinstalling. We've tried restoring from backup.

Can anyone see a work around to get the app working?

I don't see any point in going to Activision without some record of the data.

Thanks
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banksia123
Erisian Blue Sparx Gems: 715
#2 Posted: 12:35:14 05/01/2015
Yeah, this is being reported all over after the last update, Activision screwed the pooch again.

Me, I can boot it on my Nexus 7 5.0.0_R6 but not on my NVidia SHIELD 5.0.1.
BUGMom05 Blue Sparx Gems: 729
#3 Posted: 03:40:43 06/01/2015
we played without logging on/in and then our ipad crashed. The new refurbished replacement lost our game in an update. We removed the app, did a hard restart on the ipad itself, reinstalled lost islands. We got our game back and them immediately logged in/registered with activate through the help/options screen.
Excelsior Yellow Sparx Gems: 1170
#4 Posted: 12:56:12 07/01/2015 | Topic Creator
I have tried the full reboot after deleting and no luck. Thanks for the tip.
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banksia123
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