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Portal problems HELP!
Soultab Blue Sparx Gems: 528
#1 Posted: 11:46:12 04/01/2015 | Topic Creator
Hi everyone.

This morning when I booted up Trap Team everythign seemed just fine. Untill it told me to put a Skylanders on the portal... There was a Skylander on the portal. And it didn't see it.
Since then I have tried swapping several skylanders. Taking the traps in and out, swtiching USB ports, turning the system off and on again, reinstalling skylanders trap team. Nothing works.
The game sees that the portal is attached. If I remove it it says its not attached. The whole portal lights up as normal, It just doesn't register any skylanders being put onto it... smilie

I have a PS4 and it (and the game) have worked fine since release so far.
Other games like for instance Disney Infinity run just fine.

I am out of ideas what else I could try. If only I could try the portal on something else to know if it works then..
TTD Hunter Gems: 6536
#2 Posted: 12:38:19 04/01/2015
Try moving the figure closer to the ring around the edge of the portal. If that doesn't work try contacting activision support.
Fly Spyro Fly Green Sparx Gems: 446
#3 Posted: 14:41:27 04/01/2015
In addition try moving it closer to where you would put the traps in...

If that doesn't work you can contact activision, they will try to fix it over the phone but if it still doesn't work they will mail you a new one. Idk mine came in less than a week. I had the same problem.
Soultab Blue Sparx Gems: 528
#4 Posted: 15:21:52 04/01/2015 | Topic Creator
Thanks for the info and help!

I'm gonna give Activision a call then and see how they'll help me out.
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