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Skylanders: Lost Islands

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Failed in app purchase [CLOSED]
KLM8325 Blue Sparx Gems: 905
#1 Posted: 23:08:47 30/10/2014 | Topic Creator
I purchased the Gem pack 2 with the hex hut this morning. I did not receive the gems or hut.
I call Activision and they told me they would push the gems and hut. After 4 hours I still didn't receive them. I called again and this time they want prof. I don't have a computer at home to pull history with iTunes.
Google for a while I found a back door way to get help from apple with purchases. This of course happened after they were done with me for the day.
How long does it take to get the gems they push?
Is it because I don't have an active account link to Li why I can't get the push? I have an Active account but every time I try using it, I loose all progress. So only Gamecenter and Facebook works for me.
Thanks for the help
DM235 Yellow Sparx Gems: 1678
#2 Posted: 00:09:41 31/10/2014
I purchased gems before and never received them. I ended up calling Apple to get a refund of the purchase.
jmarquis Yellow Sparx Gems: 1058
#3 Posted: 01:12:05 31/10/2014
^What DM235 said.
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Level 45 - 213 Skylanders - Screen Name: jmarquis1983
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