darkSpyro

Like most of you I ordered the Special Edition Gill Grunt just in case the coupon doesn't come in time or I can't make it ToysRUs in time. I just got this email saying I qualified for a free Special Edition Gill Grunt from my last order (which was a Special Edition Gill Grunt) The Figure is free and shipping! So here's the email, code is blotted out.

I also just received my email today already placed my order in should be here by 1/21 or 1/24 I would buy one but that $7.99 shipping fee is insane. So I'll just stick with the free one I'm getting.

I wonder if this is the voucher or just because of my order?

^That is the voucher

Aww, man. I got all excited and checked my email... nothing. So I logged in to my my Rewards"R"Us account there is nothing listed there either. I hate having to be patient.

Just got my email and one time code.

Nothing yet

You might check to make sure your email address with toysrus rewards is correct. I know there are choices on what you want sent to your email address.

Got my email and ordered today. I Love that its FREE SHIPPING!

What does the email subject say for this. I have been checking my emails and can't seem to find it. Was wondering if it was worded something strange.

Email says "Hurry & Get Your FREE Special Edition Skylanders Figure"

Quote: Thunder_Cracker

Email says "Hurry & Get Your FREE Special Edition Skylanders Figure"

Ok Thanks, I still have not received anything. Guess I better buy one then to make sure I get it. Was hoping to just get the email. I was really close to the 100 limit so maybe I didn't spend enough on qualifying stuff.

Just got mine ordered! So happy. I was worried about not getting one

Haven't received mine yet. So, you can't just pick this up in store?

Quote: GhostRoaster

Haven't received mine yet. So, you can't just pick this up in store?

Probably not, as the "Sold in stores" label can't be trusted sometimes.

The e-mail you received is most definitely the one for spending over $100 before December 31. I just got off the phone with Toys R Us customer service. The lady I spoke with read the exact wording from the e-mail that was posted when I questioned her about not receiving mine yet. All of the customer service reps were sent the e-mail so that they would know what customers were talking about when they called in. The woman told me that e-mails would be sent by tomorrow, but that most everyone should receive them by the end of the day today. Her higher-ups were not able to find a list, so I was unable to make sure that I was on the e-mail list. I spent well over the $100, but I wanted to confirm that they had not missed me on the list. I guess that I will have to remain patient.

Quote: griswoldthunder

The e-mail you received is most definitely the one for spending over $100 before December 31. I just got off the phone with Toys R Us customer service. The lady I spoke with read the exact wording from the e-mail that was posted when I questioned her about not receiving mine yet. All of the customer service reps were sent the e-mail so that they would know what customers were talking about when they called in. The woman told me that e-mails would be sent by tomorrow, but that most everyone should receive them by the end of the day today. Her higher-ups were not able to find a list, so I was unable to make sure that I was on the e-mail list. I spent well over the $100, but I wanted to confirm that they had not missed me on the list. I guess that I will have to remain patient.

Thank you for posting this. I was thinking of calling them myself because I still have no email and I'm afraid of missing out. I guess I will wait until tomorrow morning and if I still don't have anything, then I will call.

Email received also earlier today

That makes me feel a luttle better. Have not yet recieved an email, I did spend over $100 on Swap Force launch day.

Launch day does not count unless it registered it on the 13th, but as far as I know and what customer service and rewards r us said anything in there system that is before the 13th does not count. I spent well over $200 on launch day but none of it counted. Just glad I spent $100 after that.

Yep just got my email and ordered up. I wish the promo code field was on an earlier page of the checkout process.

Quote: artican

Launch day does not count unless it registered it on the 13th, but as far as I know and what customer service and rewards r us said anything in there system that is before the 13th does not count. I spent well over $200 on launch day but none of it counted. Just glad I spent $100 after that.

Well shoot, then customer service is getting a call from me, because my TRU was telling everyone on launch day that if they spent over $100 that day that'd we'd get acoupon for a free Gill Grunt in January. I still may have spent $100 on Skylanders after launch day there, I'll check when I get home, but that very much irks me. Thanks TRU.

I spent over $200 in that period of time and still haven't got an email.

Just checked and even without my launch day purchases, I still spent over $100 on Skylanders, so I should be getting the coupon. If nothing shows up tomorrow I'll give them a call.

FYI Zelda: purchases made during the day on October 13th 2013 do count toward this promotion.

It's the purchases made by folks at midnight 12:00 AM October 13th in select TRU stores that might not be counted.

Yea I told them that also that we were told that since it was a midnight release that if we spent $100 or more that we would receive the voucher for the SE Gill Grunt. They said that they should have not said that, and since at that time they really did not know the official rules. That the ad had stated Oct.13th-Dec.31st. Reason was that they expected reward r us members were going to definitely spend $100 on release night and that would probably make everyone qualify and there possibly not be enough stock to go around, so they made it start the 13th for that reason, now I understand why they would not redo my release night purchases to the 13th.

It makes no difference to me because I spent well over $100 even when you take out my release day totals. However, I do believe that 12:00 AM does constitute a change of date. I understand that the computer systems of Toys R Us had not been restarted to reflect the new date, but 12:00 AM is most definitely a new date. No Swap Force purchases were legally made before October 13. Toys R Us might try to balk on this one, but technically those customers who bought Skylanders at the midnight release did qualify for the promotion.

Got both of my coupons... done deal.
It looks like you can buy it online also:
http://www.toysrus.com/product...igure%2520Offer

$10.99 + $7.99(S&H) = $18.98

i just looked through all my toys r us purchase history, and if i dont get an email with this voucher, ima raise some hel

I got the email. My free Gill Grunt should be coming in soon

Got my email and ordered my Gil Grunt, happy I got one!

Still have not gotten my email. Called and was told that I should receive the email by midnight tonight. They said if I don't to call tomorrow, and gave me a case number. Fingers crossed, I guess.

i called up too cause i havent gotten my email. they said call back tomorrow to have it escalated. cause i might still receive the email sometime today.

what was the subject of the email? for those that already received theirs?

It's called "Hurry & Get Your FREE Special Edition Skylanders Figure!"

Quote: Matteomax

It's called "Hurry & Get Your FREE Special Edition Skylanders Figure!"

Which is ironically probably increasing their support call volume like mad.

Still no email for me and I totaled my purchases from my rewards account from 10/16 to 12/21 = $164... (well within the gudelines and not including launch purchases). We shall see..

Waiting..