darkSpyro

When I attempt to visit friend's kingdoms, I am often presented with "An error occurred trying to visit your friend. Please try again later."

I'm sure this error isn't news to anyone, as I'm sure every single player receives this error on occasion. My issue isn't the error - it's what comes AFTER the error.

While visiting a friend's kingdom, the coding in the app is clever enough to record whether a player has clicked on one, two or three kudos symbols (or in the case of a player that owns the companion Batterson four, five or six kudos symbols). It not only remembers the remaining number of unclicked symbols, but it also displays the remaining number in your friends list so you can go back and get them at a later time if you wish. Very clever indeed.

So it's rather astonishing that when a player fails to successfully reach a friend's kingdom and receives the error above, the app THEN proceeds in a very unclever manner to mark the kingdom as having been visited, marks EVERY kudo as having been collected, doesn't award any of those kudos to your tally, and by marking those kudos as collected prevents you from trying again to reclaim them that day.

Because this issue has been present ever since kudos were introduced about eight weeks ago, I can only assume no-one has ever told the developers about it. So I'm telling you now.

Why are non-visited kingdoms being marked as visited, AND having all their kudos disabled from being collected?

I could perhaps be the only player this happens to... but somehow I doubt it.

This used to happen to me all the time. But I noticed that it hasn't been doing it. Every time I have tried to visit your kingdom, Woz, it gives me the error. But I have noticed that it, now, keeps the 3 kudos notification up. It may not do it for everybody, though. I think the biggest problem, though, is that we get errors at all. And it seems to be consistent with some people's kingdoms, though sometimes it gives me an error for some people randomly that I don't have the issue with any other time.

Quote: obidawsn

This used to happen to me all the time. But I noticed that it hasn't been doing it. Every time I have tried to visit your kingdom, Woz, it gives me the error. But I have noticed that it, now, keeps the 3 kudos notification up. It may not do it for everybody, though. I think the biggest problem, though, is that we get errors at all. And it seems to be consistent with some people's kingdoms, though sometimes it gives me an error for some people randomly that I don't have the issue with any other time.

This would be the same case for me. Very little errors visiting and eventually at some point I am able to collect. And again Woz is the only kingdom that I have not been able to visit at all but I can send and receive gifts from him. Some day I know it's gonna kick in....lol

Honestly, this seems like a good thing to me.

It used to be that the app would periodically crash when visiting. You lost all progress from visiting since you had last returned home, and you had to remember who had caused the crash, so you avoid returning to crash again. So I maintained a list of friends to not visit that night, which was a pain. I found that once a "crash friend" sent me another gift, they would become stable for visiting again. So it seemed some times passes, they have other saves, and the problem with me being able to visit a given save was removed by having a better save to visit.

The error message is a HUGE improvement over crashing, which almost never happens anymore. And by the game flagging the person as "give them time to get a good save to visit" I don't have to bother keeping track of it myself or waste time by re-attempting and getting the error message again.

An improvement was made a few weeks ago that helped with the reliability of visiting. If someone's kingdom is corrupted, you should always get an error. The intermittent visiting issues should be uncommon. There is another improvement for visiting that will be rolled out by the end of the month in the next update.

Quote: arkhamhorrorfan

Honestly, this seems like a good thing to me.

It used to be that the app would periodically crash when visiting. You lost all progress from visiting since you had last returned home, and you had to remember who had caused the crash, so you avoid returning to crash again. So I maintained a list of friends to not visit that night, which was a pain. I found that once a "crash friend" sent me another gift, they would become stable for visiting again. So it seemed some times passes, they have other saves, and the problem with me being able to visit a given save was removed by having a better save to visit.

The error message is a HUGE improvement over crashing, which almost never happens anymore. And by the game flagging the person as "give them time to get a good save to visit" I don't have to bother keeping track of it myself or waste time by re-attempting and getting the error message again.

It happens to me as to you, but the problem (not saving the kudos / gems when you get a crash), happened to me before the kudos with the coins/energy/gems collected in friend's kingdoms when a friend crashed.
The difference is that before, I could visit 80-90% of my friends and now almost always crashes . I must say that before, I had fewer friends and now I have near 100, and I try 2-3 times and if the kingdom crashes, I stopped trying , because I have fear of losing my game. ( I'd rather lose a few kudos to lose the game and I have got a few scares) .

I think you're absolutely right that " chash freinds " is related to the time the person is recording his/her game. Before, the game showed at the top, a revolving circle while saving, but since the kudos , the circle has disappeared and you don't really know when the game ends to save.

I usually leave it enough time saving, because internet is pretty slow here , and in my case, I live in a rural area in which I have a very very slow wifi : 3 megs the good days (yes, yes , you have seen either 3 megs) , compared with the internet speed in other cities and other countries.

I don't know if my friends can visit me...

Quote: Advisor_Orville

An improvement was made a few weeks ago that helped with the reliability of visiting. If someone's kingdom is corrupted, you should always get an error. The intermittent visiting issues should be uncommon. There is another improvement for visiting that will be rolled out by the end of the month in the next update.

There were a lot of issues a while back when I first started using Activate and finding friends from here, but visiting was working great before the new kudos system. Then it became a lot more. I will say that it has been improved, but I still run into an issue all the time. There are some people that I can never visit. It's obvious that Woz's save isn't corrupted on his end, but it gives me (and others) an issue every time I visit. There are others, I believe, that give a consistent error, but I can't think of them off top. Woz also shows up as level 22 on my end. So if his save isn't corrupt, why does it give the rest of us errors? Does the social aspect have a different save than our own cloud save? If so, then would it get saved over every once in a while when the other person saves? Or would it still be corrupt somehow? If that's the case, then we probably definitely need to put up a list of people who give us constant problems with errors.

Quote: Advisor_Orville

An improvement was made a few weeks ago that helped with the reliability of visiting. If someone's kingdom is corrupted, you should always get an error. The intermittent visiting issues should be uncommon. There is another improvement for visiting that will be rolled out by the end of the month in the next update.

Please advise where the corruption is that is generating this error.

I have two players on my iPad - Woz and Julia Bond. Neither save is corrupted on my end. And yet the error is generated in BOTH directions. Woz can never visit Julia Bond, and Julia Bond can never visit Woz.

I had the original corrupted save problem that many others experienced about a month ago, and after about two weeks was given the option to load up an activision customer support (or something along these lines) save file. After loading up this version of my game it was back to normal as far as being able to save my game, but ever since then (and even after the most recent update) I haven't been able to visit any friends except for Aura. The error message pops up immediately each time I try.