darkSpyro

When I got the new update it said I had 99 Skylanders. I had 100 this morning.

After reviewing them, it looks like Grim Creeper (I had leveled him up to level 12) disappeared.

On my wife's game (user name: Maleficent14) she also lost someone and went from 100 skylanders to 99. For her it is Star Strike.

I just spun for a new guy and got him on the second spin. Back to level 1, but I was able to get Grim Creeper again. I have plenty of coins, so fortunately it wasn't a big deal.

I love the new guys and the new spooky theme though.


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Activate ID: MtLebo-Jason | I Gladly Accept Friend Requests

Edit: Never mind. Sorry to hear this. Good luck getting them back...

I lost Grim Creeper and Star Strike. I don't mind rebuilding them but losing the 10 million coins stinks!

How did you unlock Star Strike and Grim Creeper?
1. Webcode
2. Portal
3. Skylander Spin
4. Gem Purchase

Also, are these the base versions or Light Core?

Thanks!

Both my wife (Maleficent14) and I (MtLebo-Jason) used the Skylander Spin for 5 million coins.

From Fallen1966's message it looks like that was also a spin (hence the reference to 10 million coins).

From the other thread though (Lost Islands Monday: Dark Days Dark Upon Us - Darkity Dark Dark), it looks like someone who used a gem purchase also lost their Star Strike.

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Activate ID: MtLebo-Jason | I Gladly Accept Friend Requests

I spun for them. Grim Creeper was at level 10 Star Strike was level 9 out on an adventure ready to become 10. When I clicked on her, she showed level 2 achieved and then she was gone. Funny thing is I still have an open task for her.

I paid 200 gems for star strike. Now she's back in the for sale bin. She was almost level 10, too.

Just one hour before the upgrade I did a spin and I have got "Star Strike". She was traveling when suddenly the game was updated, and when the update finish, Star Strike had disappeared. She gave me the XP and coins, but she didn't appear. I have screwed 5.000.000 coins.

Maybe I have to put up with, because some people have lost much more, but it takes me 3-4 days working to get those coins.

I also lost Grim Creeper in the update. He was at level 10, bought for 200 gems

I had Star Strike come back from the 7 hour trip after the update, got the coins, and she went to level 2, which I thought was weird, now she's for sale again. I got her with a spin. Not too worried right now, but feel better it wasn't just me.

My dad, Poppop on Activate, lost both Star Strike and Grim Creeper. He paid gems for both. He is very upset.

Lol I lost star strike as well. She was already level 12 or 13 with all the missions done so I'm not complaining because I can get more gems from her now I hope (gold doesn't mean much to me now but if I paid gems for id be ticked)

Quote: Mariojedi

Lol I lost star strike as well. She was already level 12 or 13 with all the missions done so I'm not complaining because I can get more gems from her now I hope (gold doesn't mean much to me now but if I paid gems for id be ticked)

You do get gems for the levels, but it kept track of the missions from before, so I didn't get new missions.

On my wife's game she was in the middle of a mission, and after re-buying Star Strike, she is still in the middle of the same mission.

Yep same here bought with gems and lost them both well gim is all gone and star is out on an adventure but she will be home soon so guess she will vanish then. hope they do some thing to get theses back to us soon.

Quote: Advisor_Orville

How did you unlock Star Strike and Grim Creeper?
1. Webcode
2. Portal
3. Skylander Spin
4. Gem Purchase

Also, are these the base versions or Light Core?

Thanks!

Earlier (09/27/13) when Kudos were introduced into the game I lost 4 fully leveled skylanders. I posted about it here: //forum.darkspyro.net/spyro/viewposts.php?topic=89663

If I remember correctly all my lost skylanders were given me as free during kingdom's level up - every 5 levels or something like this. When i spun for skylanders once again i got Whirlwind with level 0 (zero). She was unable to make any travel because of level 1 requirement. I cleared sheepskin using her and she became level 1 immediately. All these disappered skylanders I leveled back to max level 12 but they didn't get any quests during this process at all.

So this bug with dissapered skylanders is not a new one.

It was impossible to register lightcore star strike and Lightcore grim creeper (and smolderdash by the way) via Bluetooth portal or using web codes before the "Dark" update - I got errors for all of them and codes didn't work either. The only way was to spin for them.
Today after the "Dark" update I finally was able to add lightcore smolderdash and lightcore grim creeper using Bluetooth portal.

Same happend to me. As I started Lost Islands this morning after the update, Star Strike was gone. Got her just recently (was level 7) for 5M coins.

OK, so, since I am at home today and doubt whether we will actually get our missing skylanders restored, I went ahead and got Grim Creeper again but this time with a skylander spin (already have all the other available ones).

Interestingly he was already at level 2 and about to level up to 3 (on 500 xp). Don't know what this means but maybe it helps with tracking down the bug..?

I was able to spin today and got Grim Creeper back at level 1. He should do special tricks since he cost 10 million coins but no dice. Just real happy I didn't use gems. I'm hesitant to use gems on any of the others I don't have.

Both my girlfriend and I lost Star Strike as well. Yesterday with the update, they disappeared. Luckily mine was still at level 1, but hers was 4 or 5. And the funny part was that while hers said she did not have it (buy with 200 gems), she had the character on screen on a 4 hour mission. After the mission finished, the character was no longer available to send back out without rebuying.

We loaded ours from the iOS portal. And it was the base version of her. We have not been able to get any of the LC versions to work.

i had lost star strike. She was entered via portal and was level 6 when I lost her.

Hi Everyone,

We apologize for this inconvenience. We have identified and fixed the problem so going forward no one else should lose these Skylanders.

Because many of you were already impacted we have set these two Skylanders price to FREE in the store (Star Strike, Grim Creeper). These Skylanders will remain free through Sunday (10/27). To reclaim these Skylanders simply click on the info/buy button and you will notice the price tag has been changed to free.

To get this update you simply need to play the game while connected to the internet (to allow the patch to download). Then restart your app.

Thank you for your patience.
-AO

Quote: Advisor_Orville

Hi Everyone,

We apologize for this inconvenience. We have identified and fixed the problem so going forward no one else should lose these Skylanders.

Because many of you were already impacted we have set these two Skylanders price to FREE in the store (Star Strike, Grim Creeper). These Skylanders will remain free through Sunday (10/27). To reclaim these Skylanders simply click on the info/buy button and you will notice the price tag has been changed to free.

To get this update you simply need to play the game while connected to the internet (to allow the patch to download). Then restart your app.

Thank you for your patience.
-AO

I followed the steps as you said and it worked !!

Thank you so much for fixing the problem !!!

Are they supposed to be free for everyone, or just the people who lost them?

Everyone yay

Hm. I've restarted my app 3 times, and Star Strike is still 200 gems and Grim Creeper is still locked... lol. (And I'm connected to the 'net. I'm never not, which should probably scare me, but I'm reckless that way )

Poor devs. Nothing seems to work for everyone around here... Even when they do something very cool, like this. There are still people who wind up missing out...

It worked for me and I would like to give a hearty THANK YOU to Advisor Orville and the entire dev team.

Bah, I already repurchased it so as long as I don't lose her again, we're cool devs.

Quote: MommaSith

Hm. I've restarted my app 3 times, and Star Strike is still 200 gems and Grim Creeper is still locked... lol. (And I'm connected to the 'net. I'm never not, which should probably scare me, but I'm reckless that way )

Sometimes it can take some time for changes to propagate. If you still don't see them as FREE tomorrow, let me know.

Thank you. The updated price is showing up here.

Thank you!

Are you kidding me?!

Do I get my 5 million back for buying Grim Creeper? And more importantly, isn't this the same situation as four weeks ago, when MID-update, some players got Thumpback's House for free, some players were charged 350 gems for the house, and then finally it was removed from the update altogether, and NEVER PUT BACK!

There has NEVER been a clarification on this forum about why it was changed MID-update.

Not everyone is at 20 or above!

<sigh> I do love this game but with all the bugs and resets and then getting skylanders back on spins after loosing them I think I have lost at least 50million gold and about 1k gems to 'features'

Now backing up the ipad every day so I'll only lose a days worth if Anyang bad happens !!

Great move by the devs to give these 2 for free though, they must be banging their heads on the table with all the bugs that sneak out

Warfiend

It will only be those people who read the forums who will know about it, the average person will just be cheesed off.

Quote: Warfiend

<sigh>Great move by the devs to give these 2 for free though, they must be banging their heads on the table with all the bugs that sneak out.

These problems weren't 'sneaking out' at this rate four months ago. The difference between the stable content releases then and the current cross-your-fingers and hope your game save isn't fried situation is ridiculous.

Raising the level cap but not the rewards associated with those levels; not assigning genders to some of the skylanders but bringing in gender specific houses; removing the energy from chompies... if we were to list the issues over the last month there'd be DOZENS of examples.

But to top it all off, introducing a new line of figures and NOT testing each figure with the portals?! Obviously quality control isn't a high priority.

Unfortunately, my dad and I had already rebought before this happened, so we're out 600 gems and 15M gold between us. Oh well.