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Skylanders: Lost Islands

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13 Years of Skylanders, Have You Played Any?
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Thumpback House, free...,.for 350 gems [CLOSED]
DarrenF Green Sparx Gems: 283
#1 Posted: 23:43:38 23/09/2013 | Topic Creator
I know it said free, but I had 350 gems deducted. I like to get the houses when they are available, but shouldn't free be free. Very annoying.
boba772 Blue Sparx Gems: 538
#2 Posted: 00:21:52 24/09/2013
I got mine for free, maybe contact Activision support? smilie
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smilie smilie smilie smilie smilie smilie smilie smilie smilie smilie smilie smilie smilie smilie smilie smilie smilie smilie
Excelsior Yellow Sparx Gems: 1170
#3 Posted: 01:20:22 24/09/2013
Where did you get that from?

Thanks
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banksia123
Wkgrandma Blue Sparx Gems: 596
#4 Posted: 01:37:32 24/09/2013
I got mine from the info page. I went ahead and tried it to see if it worked for me. I got the house for free. DarrenF sorry you didn't get yours free.
Ryans18 Blue Sparx Gems: 502
#5 Posted: 02:16:39 24/09/2013
I had less than 350 gems and got it free.
Jedi_Kunle Yellow Sparx Gems: 1711
#6 Posted: 02:32:49 24/09/2013
I do not see his house, I did the update from the store
Excelsior Yellow Sparx Gems: 1170
#7 Posted: 04:43:01 24/09/2013
Thanks for that.

Now here is a problem. My husband will miss out as the computer his iPhone and iPad are tethered to can not run the latest iTunes.

This could be a rather expensive exercise.
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banksia123
wi1z Blue Sparx Gems: 973
#8 Posted: 05:41:31 24/09/2013
My sons game was deducted 350 gems also! anyone got a link how to contact activision, I read round here it can be tough, and I'm uk based. Thanks in advance! Lets see if we can get our gems back!
portalflip Blue Sparx Gems: 728
#9 Posted: 05:45:16 24/09/2013
Quote: wi1z
My sons game was deducted 350 gems also! anyone got a link how to contact activision, I read round here it can be tough, and I'm uk based. Thanks in advance! Lets see if we can get our gems back!



I find them to be very responsive on Twitter (@ATVIAssist).
wi1z Blue Sparx Gems: 973
#10 Posted: 05:53:42 24/09/2013
Thanks, I'll register for a twitter account!
Cheshire Blue Sparx Gems: 578
#11 Posted: 17:55:12 24/09/2013
I haven't seen this offer at all - I hope it goes back up!
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Activate username: GilGrunt1969 Add me on Lost Islands!
Woz Yellow Sparx Gems: 1343
#12 Posted: 19:32:16 24/09/2013
Where were we supposed to access this offer? I can't find Thumpback's House anywhere in the app. I applied the update and immediately checked all the info screens, and the normal places where you'd expect to find the house.
Rillashan Yellow Sparx Gems: 1125
#13 Posted: 19:33:40 24/09/2013
I accessed it on the info page right after the update.
JaynaMac Green Sparx Gems: 404
#14 Posted: 19:39:57 24/09/2013
Mine was on the info page post-update, as well, and fortunately, it really was free for me.
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Find me (Jaynamac) on Lost Islands....
Tn_ladyvol Green Sparx Gems: 368
#15 Posted: 01:33:12 25/09/2013
I did not see the offer neither after the update. I also checked the info. That seems to be my luck. Always miss the free stuff and the wishing well don't like me too good neither.
obidawsn Gold Sparx Gems: 2901
#16 Posted: 13:09:28 25/09/2013
Strange that some saw it and some didn't. I updated, this morning, and I didn't see the offer anywhere. Just an offer for a free Thumpback statue if I purchase gems. I wonder if they meant to put the free Thumpback house in or if it was a glitch and may show up at a later time. This week would make more sense with the addition of Thumpling and Admiral Thumpback along with the water theme going on (water Skylander bonus, Gurglefin) with the update. But, alas, no free Thumpback house for me, neither.
spyroj Green Sparx Gems: 360
#17 Posted: 13:51:23 25/09/2013
No Thumpback free house offer for me either.

Checked yesterday around 4PM CST
DarrenF Green Sparx Gems: 283
#18 Posted: 00:36:40 26/09/2013 | Topic Creator
AtviAssist corrected the issue and refunded the gems. They were very responsive via Twitter.
Thank you.
Qanai Yellow Sparx Gems: 1327
#19 Posted: 00:38:05 26/09/2013
I wonder if they will refund to those who spent the gems during the giant house event earlier this month.
DarthW Yellow Sparx Gems: 1951
#20 Posted: 17:16:32 26/09/2013
It never showed up as an offer for me either. smilie
Wrecking_Ball Green Sparx Gems: 367
#21 Posted: 00:21:35 27/09/2013
Just updated the game today and also no free thumpback house offer for me.
Moorea12 Green Sparx Gems: 464
#22 Posted: 00:41:53 27/09/2013
It didn't show up for me either.
skylanders500 Green Sparx Gems: 341
#23 Posted: 13:30:40 01/10/2013
Can anyone pm me smilie code cause i have his house but not him
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Playstation account : Theviper5010, I play lost islands Activision: Mighty_Gamers
Nintendo network: Awzome
favorites smilie smilie
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