darkSpyro

I sent Firewroks Zook on an asventure and regular Zook came back in his place. It now says Fireworks Zook is busy when he isn't. Slam Bam is on three adventures at once, as well is he activating Surfer Slam Bam's house. Does anyone know hot to fix this??

I already tried shutting down the app completely. As well did I install on my phone and got the same corrupt game on that.

Mine is messed up too punch pop fizz was sent on an adventure came back as different skylander. Got about 4 regular spyros 2 on adventures, 1 in a shrine and 1 in a legend house, I also have original hot dog on an adventure and in a shrine, its really confusing and messed up.

I am skylanderbunny

I had a similar occurance. Identical to Fireworks Zook there, and the same thing happened to Punch and Legendary Stealth Elf. It happened when my game crashed after punch leveled up wile the prize of the day popped up together.

I was able to rectify the Zook problem by closing the app a few times. (Though I think what actually did it was the App crashing again that sorted it out)

Its getting worse now I sent firework zook on an adventure he turned into regular zook and now it says firework zook is inuse but he is no where to be seen it just keeps showing me he is in his house but his house is not activated. So this means I am unable to do the timed quest. Also punch pop fizz keeps changing to regular pop fizz everytime I send him on an adventure so now I am unable to level him up any further. These issues need looking into urgently. I am not happy. I am skylanderbunny. I am level 35 and all my skylanders are unlocked.

This has been happening to me too, with Punch Pop Fizz, Granite Crusher and Fireworks Zook. I need them for quests! This needs to be fixed ASAP!

My favorite is Spyro is running my undead sanctuary, one of my halls of legends, my magic sanctuary, AND three of my airships! That's one busy dragon!

3 Slam Bams and 2 Chills on the balloons here.

Not happy Jan.(sorry probably only an Aussie would get that)

A conspiracy to stop us pushing for those extra coins for another spin. I hope it's sorted soon.

Just rebooted the iPad everything is back to normal.

Correction.

The pilots are on their correct balloons but they are all still available for adventures. Pity I have nothing for them to do!

Quote: Excelsior

Just rebooted the iPad everything is back to normal.

It looks like they pushed out a hotfix as I was forced to restart but not everything is fixed on my end. A lot of it has been but Fireworks Zook is still stuck In Use and I currently have two Punch Pop Fizzes out on adventures.

Thanks for your patience. We believe we have addressed the issue.

Quote: Advisor_Orville

Thanks for your patience. We believe we have addressed the issue.

Most of it has been for me except Fireworks Zook is stuck as In Use for me. When I try to focus on him it centers on his house which currently isn't active. Any advice?

Advisor Orville

Thanks for bringing the update in line with Australian time.

Hopefully things will go a little smoother next week.

Quote: Excelsior

3 Slam Bams and 2 Chills on the balloons here.

Not happy Jan.(sorry probably only an Aussie would get that)

A conspiracy to stop us pushing for those extra coins for another spin. I hope it's sorted soon.

Ha! Phone book humor.

I got a couple of updates today, after one of them, I was getting some strange things happening, like Punch Pop Fizz turning into Trigger Happy. That problem is fixed and PPF comes back from adventures as PPF, but my Fireworks Zook is AWOL at the moment, and when I click on him, it takes me to his house, but he's not there.

I put Zook's house in inventory. Completely restarted, close, double tap home, hold app, close. Then opened up the game and I was able to summon him. Just had to then place his home back on the island.

Quote: bilbobagins3

I put Zook's house in inventory. Completely restarted, close, double tap home, hold app, close. Then opened up the game and I was able to summon him. Just had to then place his home back on the island.

My inventory is has something like 100 items in it so I can't try that. I'll have to wait for a fix.

Putting the house in inventory before completely restarting worked for me too. Thanks for the tip!

Today it seems to work better.
But I logged on with my IPod and my level 12 Pop Fizz had disappeared. Fortunately, I could recover my IPad game and now it is back.

Once the update crashed and the game returned the correct skylanders to me everything was fine... EXCEPT that all the gold earned from the previous 10 hours of sanctuarys and adventures was wiped and not returned. Not sure if it also wiped all the XP earned since previous login.

I have lost my Sunburn - he is stuck "In Use" in the Fire Sanctuary, although the fire sanctuary is not currently activated. I tried the fix suggested by bilbobagins3, but I can't put a sanctuary into inventory.
Warnado is in 2 different adventure balloons, and everyone else who is on a balloon is walking around. What is going on??

I've only noticed Hot Dog is in a sanctuary and on an adventure. The twisted trees don't look right when turned... Everything else seems normal on my game.

Mine is messed up as well. Apparently Spyro is on 10 adventures at a time and all of my sanctuaries are in there "broken state" (as if they were never activated) I cannot activate any chests I get from sheep/troll spawns. Elemental totems and shrines work as normal and I can still get kingdom Xp.. this is super frustrating. Does anybody know if there is a fix incoming soon? I dont have any of the skylanders "houses" so I cannot try that fix. I have signed out of the app, closed it completely and restarted the phone with no sucess.

Quote: bilbobagins3

I put Zook's house in inventory. Completely restarted, close, double tap home, hold app, close. Then opened up the game and I was able to summon him. Just had to then place his home back on the island.

Tried stuffing his house and pulling it back out, didn't need to reset. Thanks for the tip.

Mine is messed up as well. Apparently Spyro is on 10 adventures at a time and all of my sanctuaries are in there "broken state" (as if they were never activated) I cannot activate any chests I get from sheep/troll spawns. Elemental totems and shrines work as normal and I can still get kingdom Xp.. this is super frustrating. Does anybody know if there is a fix incoming soon? I dont have any of the skylanders "houses" so I cannot try that fix. I have signed out of the app, closed it completely and restarted the phone with no sucess.

I'm also having this problem! I can't click on any of the balloons, but when I try to put them into my inventory I can't. I really hope this is fixed soon!!!

I have the exact same problem spyro unclickable on all adventure balloons and on all sanctuary s again in their broken state. Tried to log out delete game and reloaded with no luck hope they fix this soon.

Still waiting for a fix!!! I would just start over, but I have 27 Skylanders and I used the web codes from purchasing them for my son to get them! I don't think it will let me enter them again. Plus it has taken way to long just to get to kingdom level 17!
I am using an IPhone 4 but the OS is 5.1.1.

Starting over is not an option for me. I tried putting the balloons into the inventory but it says I cannot do that while a skylander is on an adventure.. even though all of mine are running around the islands. Also, as an update to my previous post, I can interact with new chests spawned from the troll/sheeps but not chests that were already spawned before my game glitched..

I am still waiting!!! I think Activision is ignoring the problem!!

Quote: AtticusMom1313

I am still waiting!!! I think Activision is ignoring the problem!!

Excuse me but, this issue JUST came out. I doubt they are ignoring the problem, have some patience. Yes it sucks, but I'm sure this isn't beneficial for them and I would imagine they are trying to fix this asap.

Excuse me for my moment of nubb-ness, but do we know if Activision regularly checks these forums? I ask because I dont know if this is a fan based website or is it actually monitored by Activision. On a different note, I need 2 more friends in order to complete the 8 friend quest, HELP MEH!!! My username is Jay097

Has anyone from here posted on the Activisionassist Facebook page. They monitor it and are helpful.

I thought from the posts that advisor Orville on here was Activision, I may be wrong.

They reset Fireworks Zook's timed quest back to 7 days, so if people were worried about not being able to finish it, it should be fine as long as you are able to use him. I'm glad they reset it as I still haven't won him yet.

Quote: Jay097

Excuse me for my moment of nubb-ness, but do we know if Activision regularly checks these forums? I ask because I dont know if this is a fan based website or is it actually monitored by Activision. On a different note, I need 2 more friends in order to complete the 8 friend quest, HELP MEH!!! My username is Jay097

I just finished posting my issue and the link to this post on their page, hope this helps. Thanks for the idea.

I have my game stuck with Spyro on all 10 adventures, in every sanctuary and in every giant house. I lost punch pop fizz but just had to re add him with the portal. I called activision and they have been getting a lot of calls about this. Just call 310-255-2050 from 11 to 6 pacific standard time. I have a ticket and they are working on, but the more that call will speed this along. I tried putting giant house in storage along with balloons but it says can't store while in use wtf they need to fix ASAP

Thanks Jay! We just saw your post, and this is being looked into. As soon as we have more info on this, we'll let everyone know.

^LM
Activision Assist

Quote: ATVIAssist

Thanks Jay! We just saw your post, and this is being looked into. As soon as we have more info on this, we'll let everyone know.

^LM
Activision Assist

Thanks for letting us know, Spyro isnt "missing", I can still use him to open chests and clear trolls/sheep. He is just appearing in all of my balloons (9 in total) which means I cannot use them. The Sanctuaries are all in their locked island status (meaning they are broken and inaccessible)

Again, thanks for the help!!

Thanks for the quick reply! Since you're here now, can you remind us of which device you're playing on?

Also, did doing the whole airplane mode on, airplane mode off trick help at all? (Apologies if you already went and tried that!)

^LM
Activision Assist

Quote: ATVIAssist

Thanks for the quick reply! Since you're here now, can you remind us of which device you're playing on?

Also, did doing the whole airplane mode on, airplane mode off trick help at all? (Apologies if you already went and tried that!)

^LM
Activision Assist

More details please! I just tried airplane on - opened game - airplane off - back to game with no changes to it. All balloons are still locked with Spyro, Sanctuaries also locked and broken with Spyro. I can still use Spyro to open chests, totems, sheep and trolls.

Quote: ATVIAssist

Thanks for the quick reply! Since you're here now, can you remind us of which device you're playing on?

Also, did doing the whole airplane mode on, airplane mode off trick help at all? (Apologies if you already went and tried that!)

^LM
Activision Assist

Sorry for missing you, am at work and had to log out. No, I am not aware of a airplane mode trick. Can you please elaborate and I will try it as soon as I can. I am playing on an ATT Iphone 5. Also sometimes play on an Ipad Mini

And I'm playing on a IPhone 4 with OS 5.1.1 - sometimes (rarely) I play on my IPad 1.
I hope the is fixed quick! Finally got a travel quest with Chompy Hut as a reward!!! But it must be finished within 6 days and it involves traveling to Dark Water Cove 65 times!!

Great to see a support person in here.

I thought you guys were monitoring in here when Advisor-Orville posted.

We've been playing since the game was released and seeing how players have been able to do work arounds has been refreshing in a game.

I've mostly played console style games up till this one.

Quote: Jay097

Quote: ATVIAssist

Thanks Jay! We just saw your post, and this is being looked into. As soon as we have more info on this, we'll let everyone know.

^LM
Activision Assist

Thanks for letting us know, Spyro isnt "missing", I can still use him to open chests and clear trolls/sheep. He is just appearing in all of my balloons (9 in total) which means I cannot use them. The Sanctuaries are all in their locked island status (meaning they are broken and inaccessible)

Again, thanks for the help!!

That is exactly how my game is and I wish they fix this quickly as it has been 4 or 5 days already. The only difference is I am playing on Ipad 2 and iOS 6.1.3

have you guys gotten troll camps recently? I've not had any in 2 days.

Hi

At least 6 today.

Still not fixed yet!!!

Quote: scottiedog

have you guys gotten troll camps recently? I've not had any in 2 days.

I have been getting about 6 a day, already had 4 today but nothing else is fixed

Lots of sheep this morning - fewer trolls daily! Still have all balloons and sanctuaries locked with Spyro!
Hope they fix it soon!!

I think we got the message that you want the game fixed ASAP, Atticus. No need to rage.

Even the developers acknowledge that they're working on fixing the issue.

Quote: Aura24

I think we got the message that you want the game fixed ASAP, Atticus. No need to rage.

Even the developers acknowledge that they're working on fixing the issue.

I understand where Atticus is coming from, its a bit frustrating when the only way we can level our skylanders is thru clearing out troll/sheep spawns.. I have the same issue. But the only thing we can do is wait.. and so our watch begins.