darkSpyro

I tried to register my Darklight Crypt set. Everything went fine, except for Healing Elixir. I type the same code and the screen pops out "Invalid code." I tried to register it via Portal, but it doesn't work on my PC.

Same occurred here. I think it's for everyone... I still try from time to time just to check if it's working

Now that is strange... I have the same problem. It won't work with my portal either with my web code...

I saw this problem a lot around the internet, try to google it! And going through some friends' Lair, none have been able to register it, so I think it's everyone.

I believe Acti have acknowledged that it won't work. They're still trying to fix it.

i cant register the Healing Elixir either... very irritating...

Same here I got zap just now and I typed the right code and it says invalid what is the problem?

Oh, I didn't have this problem with Zap though, just with the Healing Elixir

Quote: rasigar_dragon2

Same here I got zap just now and I typed the right code and it says invalid what is the problem?

When I played the first time I had this problem with Ghost Roaster. Then I realized that I had to choose a Magic Skylander...

Quote: rasigar_dragon2

Same here I got zap just now and I typed the right code and it says invalid what is the problem?

I had this problem with Spyro, even putting him on the portal doesn't work.


Activision don't know why either

Quote: Phoenixdragon

Quote: rasigar_dragon2

Same here I got zap just now and I typed the right code and it says invalid what is the problem?

When I played the first time I had this problem with Ghost Roaster. Then I realized that I had to choose a Magic Skylander...

Yep thats my problem now fixed....
Man I need to read first before I do stuff..

Well at least its workin but they dont have those elixir thingy yet in my stores

Ive had the same problem with the healing elixer and the volcanic vault. From what i have seen its a wide spread problem with both objects. My volcanic vault always says its invalid when putting on the portal it did not come wiht a code card when i got it from best buy and the elixer on the portal just sits there and freezes when i try to activate it via portal the code card freezes also

If I enter a code for my skylander its just goes like thats the wrong code

Maybe the Elixir is glitched online for the time. I registered mine around 4 days after launch, and it all registered. The only thing that didn't, was VV, which now registers.

My healing eleixir didnt work so i got a new one from the activision warranty and that didn't work either

Quote: soccerknight228

My healing eleixir didnt work so i got a new one from the activision warranty and that didn't work either

there is noting wrong with your healing elixir, its the web game that have a bug that is not fixed yet...

I have the very same problem... Heh.

Anyone still having issues with their Elixir?? I finally starting playing with the webcodes today and got everything loaded up with the exception of the healing elixir. Customor support advised they are still aware of the continuing problems with the item. They suggested trying it over various browser in the chance it might take. Anyone have any success with that? I originally used Chrome as thats my general default now but havent had the chance to go back and try IE, FireFox, Safari, etc. yet.

Nope, still not working for me

Did you try the various browser option or are you just holding out for the problem to actually get a solid fix??

I tried on Chrome, Firefox and IE

Yeah still not working for me either. I emailed Activision Customer Service and they said:

Quote:

Thank you for contacting Activision! We apologize for the inconvenience. For the time being this magic item cannot be used on the web universe. We are working on a solution but there is no timetable for completion.

My response was worded a bit difference and seemed to imply the browser situation could get it to loaded. However as Reimu has advised that she tried that method with apparently no success. While I might try it anyways I'll not put much weight into it actually working. Just need to put the code up and hope that the problem eventually gets fixed. Rather disappointing. Not sure if i'm going to really invest a lot of time in the online game as the mini games I've played so far didnt strike me as anything new or exciting.

My girlfriend had the same problem with the healing elixir.

Yeah, I think a lot of people have had problems with the Healing Elixer, going back all the way to when they were first released. Hopefully though, they at least know about that and are working to fix it.

When I saw this topic, I immediantly thought "Well, at least I'm not the only one with this problem!"

It won't let me register my Cynder, Bash, or Sonic Boom. Keeps saying there's something wrong with the code and that I have to retype it, but no matter how many times I do it never takes it.

Bluh bluh.

Did you try using your portal? Maybe it will work =/

That happened when I was trying to register Dino Rang. I was already halfway done with the message to Activision about it, and then it suddenly worked. If you have the portal, just leave it on there, and after a few minutes it SHOULD finally take it.

My Healing Elixir had this problem too, but I already knew most, if not everyone had this problem.

I only have the figures, I don't have the game or the portal.

So I guess I'm out of luck?

Do you HAVE to have the portal in the first place to register Skylanders on there?

No you don't need to, you can use the webcode coming with the figures.

I'm getting the same error with Cynder and the Healing Elixer.

Cynder worked for me back when I posted in here before. Healing Elixer STILL has apparently not been fixed. Have you tried her with the portal? or just the webcode?

i only tried with webcode because the portal is not working at all with my mac =_=

Is there any paticular message its giving you? I had issues at first with my PC one. I had to reset after I got the exe file downloaded a second time and then install it without having the website up and running.

Quote: vinvin616

i only tried with webcode because the portal is not working at all with my mac =_=

do you have more than 1 account?

if you do go to another one

Quote: GothamLord

Is there any paticular message its giving you? I had issues at first with my PC one. I had to reset after I got the exe file downloaded a second time and then install it without having the website up and running.

No message. In fact it says that it is installed, everything seems fine, I just can't scan any figures...

What portal is it?

Quote: Reimu

What portal is it?

It is the 3DS portal... maybe I should try my PS3 portal...

So i tried with my ps3 portal... the portal itself is working now but it now gives me an error message "This cold is not valid. Try typing it in again" when I use the portal. Same message when I try to input the code itself. It does however say that this toy is not registered to an account yet. Then after it gives me the error message it stays on "processing." It's fairly upsetting to say the least!

With the Healing Elixir it's "Normal"... I hope they will fix this soon, I want to register mine =(

Yeah the fact the elixir doesnt even work directly from the portal is annoying. The fact that hasnt been fixed several months into things really shows they dropped the ball with the online game. I really dont have much sympathy for the whol Beta thing. I played Farmville for awhile back when it first came out and Zynga used the Beta model as an excuse to avoid any directly responsiblity for crashes or lose of money by users.

Newest update has allowed the Healing Elixir item to FINALLY be registered. If it doesn't work on the portal, type the web code in.

Thank Goodness! Will be checking when I get off work now.

yes finally... i have just successfully registered my Healing Elixir with the web code

ok, so I tried with my PS3 portal, only elixir worked, cynder and L-Trigger Happy still cannot be registered whether from portal or webcode... so frustrating!

Quote: vinvin616

ok, so I tried with my PS3 portal, only elixir worked, cynder and L-Trigger Happy still cannot be registered whether from portal or webcode... so frustrating!

Hmm. Cynder should be working fine. I registered mine, but I recently had problems with registering my Dino-Rang of all things.
Keep trying, or leave it on the portal for a bit. Cynder I mean.

L-Triggs probably won't work until they update again.

After having my Healing Elixir since November it finally registers. Just need the magic items from Dragon's Peak to get all 13 (Since I have the Volcanic Vault).