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Elgato Game Capture HD help
PokeGirlSky Green Sparx Gems: 227
#1 Posted: 21:05:18 17/08/2016 | Topic Creator
I really want to re-play the Skylanders series and record it, but all of my recordings end up like this: https://www.youtube.com/watch?v=wAGr4OiI6Z0
I have screenshots of all my settings and system specs here: https://imgur.com/a/D0Cv9
((This seems like the best forum I'm on to find help on so please help me))
Aura24 Platinum Sparx Gems: 6561
#2 Posted: 21:08:08 17/08/2016
I think your best option is the offcial Roxio forum.

http://forums.support.roxio.co...capture-hd-pro/
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"Soon all of Skylands will tremble at the awesome might of Malefor, the Undead Dragon King!"
PokeGirlSky Green Sparx Gems: 227
#3 Posted: 21:11:33 17/08/2016 | Topic Creator
That's Roxio, not Elgato. I've tried emailing Elgato, but there has been no reply so.
Aura24 Platinum Sparx Gems: 6561
#4 Posted: 21:54:43 17/08/2016
Ooohh, I misread that ff smilie

Did you check the support section?

https://www.elgato.com/en/game-capture-hd-support
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"Soon all of Skylands will tremble at the awesome might of Malefor, the Undead Dragon King!"
PokeGirlSky Green Sparx Gems: 227
#5 Posted: 22:19:19 17/08/2016 | Topic Creator
Yeah I have looked through it all. I have been trying to fix my problem for days now.
Aura24 Platinum Sparx Gems: 6561
#6 Posted: 22:37:39 17/08/2016
Try plugging in the software first, then turn on your console. It worked for me.
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"Soon all of Skylands will tremble at the awesome might of Malefor, the Undead Dragon King!"
PokeGirlSky Green Sparx Gems: 227
#7 Posted: 22:43:28 17/08/2016 | Topic Creator
Did that, did you watch the video I linked on this topic?
Aura24 Platinum Sparx Gems: 6561
#8 Posted: 23:33:05 17/08/2016
Yes, I did. Did you check your HDMI cords?
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"Soon all of Skylands will tremble at the awesome might of Malefor, the Undead Dragon King!"
PokeGirlSky Green Sparx Gems: 227
#9 Posted: 23:40:16 17/08/2016 | Topic Creator
What do I check for? They are all plugged in if that's what your thinking.
Aura24 Platinum Sparx Gems: 6561
#10 Posted: 23:42:36 17/08/2016
Like, unplug and plug them back in.
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"Soon all of Skylands will tremble at the awesome might of Malefor, the Undead Dragon King!"
PokeGirlSky Green Sparx Gems: 227
#11 Posted: 23:47:03 17/08/2016 | Topic Creator
Yeah I did that, it didn't fix it
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