darkSpyro - Spyro and Skylanders Forum > Skylanders: Swap Force > Half of my Portal rank stars disappeared
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Half of my Portal rank stars disappeared [CLOSED]
Rezil Green Sparx Gems: 215
#1 Posted: 08:18:15 18/10/2013 | Topic Creator
When I beat chapter 7 I earned a star and it showed portal rank of 7 .i was confused because I was at rank 14 .so I checked under portal master and all my portal/skylander stars disappeared on me smilie dose anyone know how to fix this ?
Rezil Green Sparx Gems: 215
#2 Posted: 08:21:34 18/10/2013 | Topic Creator
Under skylanders in collection menu it still shows all of them but in portal master menu on portal all the skylander stars are gone smilie
Friendzie Green Sparx Gems: 429
#3 Posted: 08:28:26 18/10/2013
I have never heard of this. What happens if you turn the system off and reload?
Rezil Green Sparx Gems: 215
#4 Posted: 08:31:35 18/10/2013 | Topic Creator
I'm trying that now (fingers crossed )
Rezil Green Sparx Gems: 215
#5 Posted: 08:32:57 18/10/2013 | Topic Creator
Still says 7 smilie
bluerosedruid Yellow Sparx Gems: 1603
#6 Posted: 10:48:58 18/10/2013
which system are you on? Just curious because I want to be aware of this as I have not passed chapter 7 yet on my PS3
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Bring on wave 5!!!!
Friendzie Green Sparx Gems: 429
#7 Posted: 11:00:16 18/10/2013
If this is a corrupt data thing (the game does save REALLY often) I'm going to start backing up my save games to a USB drive regardless of the system. I am past chapter 7 myself on the Wii U with level 39.
Rezil Green Sparx Gems: 215
#8 Posted: 11:13:26 18/10/2013 | Topic Creator
I'm on the wii u and I'm not sure what it is I'm pretty upset about it cus I love this game a lot and just want my portal master rank the way it's Suppose to be do you think I should call activishion ?
Rezil Green Sparx Gems: 215
#9 Posted: 11:15:46 18/10/2013 | Topic Creator
How do u back up your save files to USB by the way ? Once I fix this I wanna do that too if it will prevent this from happing again
Friendzie Green Sparx Gems: 429
#10 Posted: 11:22:20 18/10/2013
Check the "How To" section: http://www.nintendo.com/consum...nal_storage.jsp
Rezil Green Sparx Gems: 215
#11 Posted: 11:23:17 18/10/2013 | Topic Creator
Thanks smilie
Rezil Green Sparx Gems: 215
#12 Posted: 11:45:29 18/10/2013 | Topic Creator
Sighs I decided to delete my save files and start over I really want to keep playing and I don't wanna go further and have to start over from there smilie least I can try 100 percent the levels till I get where i was
Edited 1 time - Last edited at 11:46:40 18/10/2013 by Rezil
L0stm1nd3d Blue Sparx Gems: 651
#13 Posted: 14:56:59 18/10/2013
I had the same problem. Called Activision support after I turned the game on and off and tried to see if I could take ownership of my figures but their was no option. Sucks having to delete your files and lose all that progress.
Madara Uchiha Blue Sparx Gems: 743
#14 Posted: 15:51:46 18/10/2013
Yeah, you cant gain ownership again without totally wiping everything. Once their scanned the

option totally goes away. Poor planning i say. Luckily for me the first thing i did was scan all my stuff

so i found the problem early on. But the problem still remains where if anyone scans in a new

character on their profile, instead of mine, i wont be able to use that character for my collection.
L0stm1nd3d Blue Sparx Gems: 651
#15 Posted: 15:56:45 18/10/2013
Yeah, that part sucks... I find it odd though they "forgot to add that for the Wii U version only".
WickedRogue Gold Sparx Gems: 2231
#16 Posted: 18:33:03 18/10/2013
This might be due to the fact that Nintendo has a different ID system than Sony or Microsoft.
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Elite Skystones Set Complete.
wombatandchips Green Sparx Gems: 388
#17 Posted: 18:42:00 18/10/2013
Quote: L0stm1nd3d

I had the same problem. Called Activision support after I turned the game on and off and tried to see if I could take ownership of my figures but their was no option. Sucks having to delete your files and lose all that progress.



Did this happen to you also after beating level 7? Level 7 is the next level I have to do and now I'm a bit nervous.
L0stm1nd3d Blue Sparx Gems: 651
#18 Posted: 19:01:03 18/10/2013
Wombat, it happened to me after I beat chapter 5. On my new file I made it hasn't happened yet *knock on wood* and I'm about to go into level 10. It seems it doesn't happen to everyone playing on the Wii U and seems to only affect people playing on the Wii U from what I've seen on here.
wombatandchips Green Sparx Gems: 388
#19 Posted: 19:13:16 18/10/2013
Okay, thanks. I am playing on the Wii U, hopefully it won't happen, but I least I know I can play the next level. I hope someone figures out what triggers this.
L0stm1nd3d Blue Sparx Gems: 651
#20 Posted: 19:27:20 18/10/2013
Your Welcome, hopefully you don't have to experience that as well.
GhostRoaster Yellow Sparx Gems: 1776
#21 Posted: 19:28:34 18/10/2013
This talk of corruption sounds like certain platforms were not tested. I'll back mine up, but if this is the case they are REALLY killing the enjoyment here--If my experience with my platform is negative I'll bow out for the rest of the year, cause not testing/fixing big bugs like this will cause this customer to stop the franchise.
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RIP GhostRoaster. He's reanimated as TakeYourLemons.